D365 Managed Services Tender

Title

D365 Managed Services Tender

Stage

award, contract

Buyer

CENTRE FOR PROCESS INNOVATION LIMITED

Buyer id

GB-COH-05002194

Status

complete

Category

not on file

CPV

not on file

CPV in words

not on file

Estimated value

not on file

Currency

not on file

Released

2026-09-22T17:14:32+01:00

Tenders close

not on file

Contract starts

not on file

Contract ends

not on file

Procedure

Open procedure

Description

CPI are undergoing a digital transformation. Several of our processes, including Warehouse, Procurement, Finance, CRM, and HR are being enhanced and standardised in Microsoft Dynamics 365. This tender is to cover the provision of ongoing application support for these processes. The Contractor will be expected to work remotely and provide support during office hours. Any exceptions to this, where work will be required to take place outside of core hours (e.g. system upgrades) will be discussed and agreed upfront. The Contract will be for an initial 24 months, with the possibility of 2 x 12-month, extension periods which will be subject to satisfactory performance. Due to the types of partners and customers we work with there may be a possibility that Contractor staff accessing CPI systems and data will need to be vetted to a specific security level. The estimated budget for this contract is £185,000 for the first year, however the maximum value of this Contract will be £740,000 over the initial 24 months and possible extensions. The Contractor should note that these values are no guaranteed and are estimates.

Open Contracting ID

ocds-h6vhtk-069ad1

• CENTRE FOR PROCESS INNOVATION LIMITED (company), by buyer id · uk companies house, read 2026-10-04
• KERV DIGITAL LIMITED (company), by the party id in the notice · uk companies house, read 2026-10-04

Cite as

Find a Tender (UK above-threshold notices) (UK Cabinet Office, Find a Tender Service), pages.json, sha256 3fa091d38652, published 2026-10-04

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