Find a Tender (UK above-threshold notices)
Institute for Customer Service Membership
- Title
- Institute for Customer Service Membership
- Stage
- award, contract
- Buyer
- UNITED KINGDOM NATIONAL NUCLEAR LABORATORY LIMITED
- Buyer id
- GB-COH-03857752
- Status
- complete
- Category
- not on file
- CPV
- not on file
- CPV in words
- not on file
- Estimated value
- not on file
- Currency
- not on file
- Released
- 2026-08-25T13:14:43+01:00
- Tenders close
- not on file
- Contract starts
- not on file
- Contract ends
- not on file
- Procedure
- Below threshold - without competition
- Description
- Membership of The Institute of Customer Service supports UKNNL's commitment to continuous customer service improvement and excellence. The Institute is the provider of the UK Customer Satisfaction Index (UKCSI), enabling UKNNL to benchmark customer performance against recognised national standards. Continuity of membership maintains UKNNL's established benchmarking history and ensures consistency of performance data and trend analysis over time. The membership also provides access to independent research, specialist training, best practice resources and a professional network aligned to UKNNL's requirements. These benefits support the ongoing development of customer experience capability and the embedding of a culture of service excellence across the organisation.
- Open Contracting ID
- ocds-h6vhtk-06eb93
Where this comes from
- Register
- Find a Tender (UK above-threshold notices)
- Publisher
- UK Cabinet Office, Find a Tender Service
- File
- pages.json
- sha256
- 3fa091d38652
- Size
- 161019250 bytes
- Published
- 2026-10-04
- Read
- 2026-10-04T16:42:17.160Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-14
Open Government Licence v3.0, per the service's terms page: free reuse with attribution.
Cite as
Find a Tender (UK above-threshold notices) (UK Cabinet Office, Find a Tender Service), pages.json, sha256 3fa091d38652, published 2026-10-04