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Contracts Finder (UK below-threshold and wider public-sector notices)

Telephony Solutions

Title
Telephony Solutions
Stage
award
Buyer
Ofgem
Buyer id
GB-CFS-84321
Status
complete
Category
services
CPV
32552310
CPV in words
Digital telephone exchanges
Estimated value
940000
Currency
GBP
Released
2026-09-11T17:45:10+01:00
Tenders close
2026-01-01T00:00:00Z
Contract starts
2026-08-14T00:00:00+01:00
Contract ends
2030-07-25T23:59:59+01:00
Procedure
Open procedure
Description
This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
Open Contracting ID
ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72

Where this comes from

Register
Contracts Finder (UK below-threshold and wider public-sector notices)
Publisher
UK Cabinet Office, Contracts Finder
File
pages.json
sha256
9eef7d9a9a44
Size
7175467 bytes
Published
2026-10-03
Read
2026-10-04T17:37:30.164Z
Source file
Source file retained · verify
Refresh due
2026-10-18

Open Government Licence v3.0, per the service's API documentation: free reuse with attribution.

Cite as

Contracts Finder (UK below-threshold and wider public-sector notices) (UK Cabinet Office, Contracts Finder), pages.json, sha256 9eef7d9a9a44, published 2026-10-03

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