Contracts Finder (UK below-threshold and wider public-sector notices)
2026-049 Telephony Solutions for D&S
- Title
- 2026-049 Telephony Solutions for D&S
- Stage
- award
- Buyer
- Ofgem
- Buyer id
- GB-CFS-84321
- Status
- complete
- Category
- services
- CPV
- 32552310
- CPV in words
- Digital telephone exchanges
- Estimated value
- 940000
- Currency
- GBP
- Released
- 2026-09-11T17:45:06+01:00
- Tenders close
- 2026-01-01T00:00:00Z
- Contract starts
- 2026-08-14T00:00:00+01:00
- Contract ends
- 2028-07-25T23:59:59+01:00
- Procedure
- Open procedure
- Description
- Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
- Open Contracting ID
- ocds-b5fd17-99bad6d6-8253-46e5-99e9-906a0b1662fc
Where this comes from
- Register
- Contracts Finder (UK below-threshold and wider public-sector notices)
- Publisher
- UK Cabinet Office, Contracts Finder
- File
- pages.json
- sha256
- 9eef7d9a9a44
- Size
- 7175467 bytes
- Published
- 2026-10-03
- Read
- 2026-10-04T17:37:30.164Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-18
Open Government Licence v3.0, per the service's API documentation: free reuse with attribution.
Cite as
Contracts Finder (UK below-threshold and wider public-sector notices) (UK Cabinet Office, Contracts Finder), pages.json, sha256 9eef7d9a9a44, published 2026-10-03