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FDA Medical Device Recalls (openFDA)

Carestream Health, Inc.: CS 8100 3D, CATALOG # (s): 5311162, 5311188. Intended to produce complete or segmented tomographic digital panoramic X-ray images and three-dimensional digital X-ray images of the dentomaxillo-facial area to be used at the direction of healthcare professionals as diagnostic support for pediatric and adult patient.

Recall number
Z-1378-2015
Recalling firm
Carestream Health, Inc.
Product
CS 8100 3D, CATALOG # (s): 5311162, 5311188. Intended to produce complete or segmented tomographic digital panoramic X-ray images and three-dimensional digital X-ray images of the dentomaxillo-facial area to be used at the direction of healthcare professionals as diagnostic support for pediatric and adult patient.
Status
Terminated
Initiated
2015-01-08
Posted
2015-04-03
Terminated
2017-04-20
Reason
Units device head descended unexpectedly
Root cause
Component design/selection
Action
The firm sent customers "Urgent: Medical Device Recall" letters, dated December 29, 2014. The letter described the problem, as well as, the actions to be taken. A Carestream Health service representative will contact customers to schedule a visit to inspect the affected devices. Questions or concerns should be directed towards the Carestream Customer Care Center in the U.S. at 1-800-328-2910.
Quantity
470 units (127 domestically & 343 internationally)
Distribution
Worldwide Distribution -- US, including the states of AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NV, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, and WV; and the countries of India and Switzerland.
Lot, serial or model codes
All serial numbers of affected devices.
510(k) numbers
K133406
PMA numbers
not on file
Product code
MUH
Firm FEI
1317307
Firm city
Rochester
Firm state
NY
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
3e6df46828c1
Size
288213574 bytes
Published
2026-10-06
Read
2026-10-07T03:20:25.099Z
Source file
Source file retained · verify
Refresh due
2026-10-14

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Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 3e6df46828c1, published 2026-10-06

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