WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Recall number

20177

Title

WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Recall date

2020-09-09T00:00:00

Manufacturers

{"CompanyID":"","Name":"WHILL, Inc. (Japan), of Japan"}

Made in

{"Country":"Taiwan"}

Importers

{"CompanyID":"","Name":"WHILL, Inc. (USA), of San Mateo, Calif."}

Distributors

Sold at

{"CompanyID":"","Name":"Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500."}

Products

{"CategoryID":"","Description":"","Model":"","Name":"WHILL Personal Electric Vehicles, Model Ci","NumberOfUnits":"About 1,160","Type":""}

UPCs

Hazards

{"HazardType":"","HazardTypeID":"","Name":"The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards."}

Remedies

{"Name":"Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad."}

Injuries reported

{"Name":"There have been 15 reports of device malfunctions. No injuries have been reported."}

Description

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

Notice

https://www.cpsc.gov/Recalls/2020/WHILL-Recalls-WHILL-Personal-Electric-Vehicles-Due-to-Crash-and-Injury-Hazards

Last published

2020-09-09T00:00:00

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

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