Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

Recall number

26283

Title

Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

Recall date

2026-02-26T00:00:00

Manufacturers

Made in

{"Country":"China"}

Importers

{"CompanyID":"","Name":"Dupray USA LLC, of Newark, Delaware"}

Distributors

Sold at

{"CompanyID":"","Name":"Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150."}

Products

{"CategoryID":"","Description":"","Model":"","Name":"Dupray Neat Steam Cleaners","NumberOfUnits":"About 651,145 (In addition, about 96,530 were sold in Canada)","Type":""}

UPCs

Hazards

{"HazardType":"","HazardTypeID":"","Name":"The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders."}

Remedies

{"Name":"Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design."}

Injuries reported

{"Name":"The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage."}

Description

This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.

Notice

https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury

Last published

2026-02-27T00:00:00

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

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