Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard

Recall number

25436

Title

Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard

Recall date

2025-08-14T00:00:00

Manufacturers

Made in

{"Country":"China"}

Importers

{"CompanyID":"","Name":"Viewrail, of Goshen, Indiana"}

Distributors

Sold at

{"CompanyID":"","Name":"Viewrail.com from August 2023 through June 2025 for about $80."}

Products

{"CategoryID":"","Description":"","Model":"","Name":"Electronic LED modules used on Floating Stairs and Rails","NumberOfUnits":"About 2,720","Type":""}

UPCs

Hazards

{"HazardType":"","HazardTypeID":"","Name":"The LED module can overheat, causing it to melt, posing a fire hazard."}

Remedies

{"Name":"Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided."}

Injuries reported

{"Name":"The firm has received 20 reports of modules overheating or melting. No injuries have been reported."}

Description

This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.

Notice

https://www.cpsc.gov/Recalls/2025/Viewrail-Recalls-Electronic-LED-Modules-used-with-Floating-Stairs-and-Rails-Due-to-Fire-Hazard

Last published

2025-08-14T00:00:00

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

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