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FDA Medical Device Recalls (openFDA)

Reckitt Benckiser LLC: Durex Real Feel Polyisoprene Condoms, 10 count and 24 count, SKU Numbers 02340-89456-14 and 02340-89457-00 Product Usage: The Durex Synthetic polyisoprene male condom is used for contraception and for prophylactic purposes (to help prevent pregnancy and the transmission of sexually transmitted disease).

Recall number
Z-3241-2018
Recalling firm
Reckitt Benckiser LLC
Product
Durex Real Feel Polyisoprene Condoms, 10 count and 24 count, SKU Numbers 02340-89456-14 and 02340-89457-00 Product Usage: The Durex Synthetic polyisoprene male condom is used for contraception and for prophylactic purposes (to help prevent pregnancy and the transmission of sexually transmitted disease).
Status
Terminated
Initiated
2018-07-23
Posted
not on file
Terminated
2020-03-05
Reason
The products failed the filed specification of 1.0kPa for Burst Pressure.
Root cause
Under Investigation by firm
Action
On 7/23/18, an Urgent Medical Device Recall notification letter was distributed to customers. The letter instructed customers to do the following: 1. Examine your inventory in your distribution center immediately to determine if you have the specified batch in your warehouse inventory. 2. Segregate and quarantine the specified batch. 3. If you have product of the specified batch, contact our Stericycle representative immediately for a RETURN AUTHORIZATION number. a. Contact Information: Phone: 877-448-5308 Fax: 877-884-9410 4. Contact Stericycle Expert Solutions at 877-448-5308 for assistance with coordination of pickup and removal of product from your facility. If arranging pick up of product, freight will be prepaid by Stericycle. A pre-paid return label has been included for your convenience. Alternatively, you may arrange shipment of product directly to Stericycle at the following address: Attn: Event 4241 2670 Executive Drive, Suite A Indianapolis, IN 46241 Dock Hours are SAM -4:30PM Monday- Friday Please call to schedule a dock appointment 5. Finally, notify Stericycle representative via email RB4241@stericycle.com that you have: a. Checked your inventory in your distribution centers and confirm you have NO product of the specified batch b. You have collected all units in your inventory and product has been shipped back in accordance with the instructions from your Stericycle representative. On 7/26/18, a second Urgent Medical Device Recall notification letter was sent to customers which included two additional batches included in the recall. This letter included the same customer instructions as the 7/23/18 letter.
Quantity
487980 condoms
Distribution
US Nationwide.
Lot, serial or model codes
Batch Numbers: 1000427177, 1000408620, 1000430764
510(k) numbers
["K072169"]
PMA numbers
not on file
Product code
MOL
Firm FEI
3011015568
Firm city
Parsippany
Firm state
NJ
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

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Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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