FDA Medical Device Recalls (openFDA)
FUJIFILM Healthcare Americas Corporation: FUJIFILM Synapse PACS software v7.4.310; radiological image processing system
- Recall number
- Z-3030-2026
- Recalling firm
- FUJIFILM Healthcare Americas Corporation
- Product
- FUJIFILM Synapse PACS software v7.4.310; radiological image processing system
- Status
- Open, Classified
- Initiated
- 2026-07-22
- Posted
- 2026-08-26
- Terminated
- not on file
- Reason
- Software issue may cause the ruler measurement to be inaccurate.
- Root cause
- Software design
- Action
- FUJIFILM issued an URGENT MEDICAL DEVICE CORRECTION to its consignees on 7/21/2026 via email. The notice explained the issue and how to identify it, risk to health, and requested the following: "ACTIONS TO BE TAKEN BY THE CUSTOMER/END-USER 1. Please post this notification on or near the Synapse PACs workstation. 2. Please complete and return the Field Action Verification Form attached to this communication. Responding with the information requested is essential for ensuring appropriate action is taken. 3. Please contact Technical Assistance Center (TAC) at 1-888-FUJIMED (1-888-385-4633) to open a service ticket. 4. Please report any known adverse events to FDA via MedWatch. Regarding this issue, Synapse PACS can safely be used by the end-user as long as: 5. The end-user is aware of the issue and, 6. Appropriate actions are taken when rendering a diagnosis for patients. The following workarounds can be used: 7. Perform M-mode ruler measurements on the ultrasound system and then transfer the study to Synapse PACS." For questions regarding this notice, please email hcusquality@fujifilm.com.
- Quantity
- 6 units
- Distribution
- Worldwide - US Nationwide distribution in the states of NY, VA, KS, OR, OH, and the country of Australia.
- Lot, serial or model codes
- UDI (01)00854904006008(10)0704310, Serial Numbers: CV-00272120, CV-0080080176, CV-01318490, CV-01-80102732, CV-80057523, CV-00494020-38
- 510(k) numbers
- ["K190232"]
- PMA numbers
- not on file
- Product code
- LLZ
- Firm FEI
- 1000513161
- Firm city
- Lexington
- Firm state
- MA
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28