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FDA Medical Device Recalls (openFDA)

Hitachi Healthcare Americas Corp Informatics Division: VidiStar(TM) PACS & DICOM Viewer Software system

Recall number
Z-2992-2018
Recalling firm
Hitachi Healthcare Americas Corp Informatics Division
Product
VidiStar(TM) PACS & DICOM Viewer Software system
Status
Terminated
Initiated
2018-08-28
Posted
not on file
Terminated
2021-02-11
Reason
The secure filesystem client software used in the interface between the Vidistar PACS and an EHR system may cause intermixed images from multiple patients showing in a single study.
Root cause
Software in the Use Environment
Action
The firm initiated the recall by email on 08/28/2018. The firm will be removing the 3rd party software from the interface and replacing it with new software and notify the affected customers when the action is completed.
Quantity
12 units
Distribution
SC, CO, IL, AZ, MT, OH, IN, TX, GA, MA
Lot, serial or model codes
versions 3.10.5 and 3.10.6
510(k) numbers
["K083910"]
PMA numbers
not on file
Product code
DQK
Firm FEI
3019837913
Firm city
Greenville
Firm state
SC
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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