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FDA Medical Device Recalls (openFDA)

Philips Healthcare (Suzhou) Co., Ltd.: Philips Incisive CT with software V4.5&V5.0, Product Code 728143 and Product Code 728144.

Recall number
Z-2988-2026
Recalling firm
Philips Healthcare (Suzhou) Co., Ltd.
Product
Philips Incisive CT with software V4.5&V5.0, Product Code 728143 and Product Code 728144.
Status
Open, Classified
Initiated
2026-06-26
Posted
2026-08-21
Terminated
not on file
Reason
Potential of failing to trigger clinical scan during Bolus Tracking.
Root cause
Radiation Control for Health and Safety Act
Action
Philips notification dated June 26, 2026 will inform customers of the issue via an Electronic Product Radiation Correction notification. Philips will schedule an appointment with customers to update the software free of charge. Customers who need additional information or support concerning this issue should be directed to their local Philips representative at 1-800-722-9377 (Philips Customer Care Solutions Center). Philips reference: 2026-PD-CTAMI-108.
Quantity
not on file
Distribution
U.S. Nationwide and U.S. Territories distribution.
Lot, serial or model codes
Device Identifier: (01)00884838085015, (01)00884838105508.
510(k) numbers
["K212441"]
PMA numbers
not on file
Product code
JAK
Firm FEI
3009529630
Firm city
Suzhou
Firm state
Pingjiang
Firm country
China

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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