FDA Medical Device Recalls (openFDA)
RAYSEARCH LABORATORIES AB: RayCare, device is stand-alone software - Product Usage: used to support workflows and scheduling, as well as clinical information, planning and treatment management for oncology care.
- Recall number
- Z-2899-2020
- Recalling firm
- RAYSEARCH LABORATORIES AB
- Product
- RayCare, device is stand-alone software - Product Usage: used to support workflows and scheduling, as well as clinical information, planning and treatment management for oncology care.
- Status
- Open, Classified
- Initiated
- 2020-07-29
- Posted
- not on file
- Terminated
- not on file
- Reason
- When performing offline image review in RayCare 2C, RayCare 3A and RayCare 3B an offline image review task will guide you to the image viewer with the treatment image related to the fraction and the planning image selected. When starting the task, an error message might be displayed stating: Review files not available.
- Root cause
- Under Investigation by firm
- Action
- Only 1 effected consignee who was emailed a field safety notice on 08/05/2020. This letter instructs the user to: Be aware that registration of a treatment image with a corresponding study with multiple series in the same frame of reference might block the offline image review. Verify the correctness of the data in RayCare PACS before using the data for any decision making. -Please educate staff and all users about this workaround. -Inspect your product and identify all installed units with the above software version number(s). -Confirm you have read and understood this notice by replying to the notification email.
- Quantity
- not on file
- Distribution
- US Nationwide distribution including in the state of Tennessee.
- Lot, serial or model codes
- Model #: 2C SP2, 2C SP3, 3A SP1, 3B and 4A Software Version: 2.2.2.30782 , 2.2.3.53423 , 3.0.1.43597 , 3.1.0.60341 , 4.0.0.60621"
- 510(k) numbers
- ["K200487"]
- PMA numbers
- not on file
- Product code
- MUJ
- Firm FEI
- 3007774465
- Firm city
- Stockholm
- Firm state
- not on file
- Firm country
- Sweden
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28