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FDA Medical Device Recalls (openFDA)

Merge Healthcare, Inc.: Merge Cardio software. The firm name on the label is Merge Healthcare, Hartland, WI. Image processing system.

Recall number
Z-2709-2016
Recalling firm
Merge Healthcare, Inc.
Product
Merge Cardio software. The firm name on the label is Merge Healthcare, Hartland, WI. Image processing system.
Status
Terminated
Initiated
2016-02-09
Posted
2016-09-01
Terminated
2017-08-24
Reason
A report can be confirmed with the incorrect patient demographics resulting in it being saved under the incorrect patient record in the Electronic Medical Record (EMR).
Root cause
Software design
Action
MERGE sent an Urgent Medical Device Recall letter dated February 9, 2016, to all affected customers via email or via certified mail if they did not have an e-mail address for the customer. The notification instructs the customer to pass the information onto all other users, as well as any downstream customers if it was further distributed. In addition, the customer is requested to call Customer Service or send them an email to schedule the upgrade. If the customer chooses not to upgrade, they are requested to complete the attached form or go online and complete it. For further questions, please call (800) 724-5970 ext. 8027.
Quantity
116 customers potentially have the affected versions
Distribution
Nationwide Distribution
Lot, serial or model codes
Versions 10.1 and 10.1.1
510(k) numbers
["K051649"]
PMA numbers
not on file
Product code
LLZ
Firm FEI
1000116130
Firm city
Hartland
Firm state
WI
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

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Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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