FDA Medical Device Recalls (openFDA)
Philips And Neusoft Medical Systems Co., Ltd.: NeuViz Dual series computed Tomography Scanner System, X-Ray System The CT scanner is a whole body x-ray computed tomography scanner which features a continuously rotating tube-detector system and functions according to the fan beam principle.
- Recall number
- Z-2235-2008
- Recalling firm
- Philips And Neusoft Medical Systems Co., Ltd.
- Product
- NeuViz Dual series computed Tomography Scanner System, X-Ray System The CT scanner is a whole body x-ray computed tomography scanner which features a continuously rotating tube-detector system and functions according to the fan beam principle.
- Status
- Terminated
- Initiated
- 2007-12-17
- Posted
- 2008-09-17
- Terminated
- 2012-02-16
- Reason
- Labeling of patient position on scanned image does not match actual patient orientation.
- Root cause
- Software design
- Action
- On 12/17/08 the distributor sent a letter dated 12/13/07 to their customers explaining the problem and under what circumstances it can occur, the actions that should be taken by the customer/user in order to prevent risks for patients or users, and that the customer/user will be contacted for scheduling of a software upgrade by the distributor. Contact NEUISYS Service Support Department at 1-877-299-9052 for assistance.
- Quantity
- 15 units
- Distribution
- Distribution in US: CO, FL, KY, NC, SC, TN, and TX.
- Lot, serial or model codes
- Serial numbers 400562, 400563, NDH009EI, NDH011EI, NDH012EI, NDH013EI, NDH016EI, NDH017EI, NDH025EI, NDH026EI, NDH027EI, NDH028EI, NDH030EI, NDH031EI, and NDH034EI
- 510(k) numbers
- ["K062451","K071308"]
- PMA numbers
- not on file
- Product code
- JAK
- Firm FEI
- 3003575350
- Firm city
- Shenyang
- Firm state
- Liaoning
- Firm country
- China
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28