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FDA Medical Device Recalls (openFDA)

Natus Neurology DBA Excel Tech., Ltd. (XLTEK): Natus Brain Monitor Breakout Box, Part Number 021911; full-montage standard electroencephalograph

Recall number
Z-2138-2025
Recalling firm
Natus Neurology DBA Excel Tech., Ltd. (XLTEK)
Product
Natus Brain Monitor Breakout Box, Part Number 021911; full-montage standard electroencephalograph
Status
Open, Classified
Initiated
2025-06-18
Posted
2025-07-18
Terminated
not on file
Reason
Natus received two complaints of left side labeling show impedance for right side.
Root cause
Process control
Action
Natus issued an Urgent Medical Device Recall notice to its consignees on 06/18/2025 via USPS. The notice explained the issue, risk, and requested the user immediately cease use and quarantine pending return of the unit. A replacement device(s) will be made available to you at no cost, once you provide the completed Customer Reply Form that is listed below and return to FCA@natus.com. Technical Service will be in contact with you to arrange for a provision of replacement device(s).
Quantity
27 units
Distribution
US: CA, IN, MO, NC, PA, RI, TX
Lot, serial or model codes
UDI/DI 038283NA00153ED, Serial Numbers: 021918100008-M, 021918100014-M, 021918100015-M, 021918100017-M, 021918100019-M, 021918100020-M, 021918100021-M, 021918100025-M, 021918100026-M, 021918100028-M, 021918100032-M, 021918100034-M, 021918100036-M, 021918100038-M, 021918100039-M, 021918100040-M, 021918100041-M, 021918100044-M, 021918100046-M, 021918100047-M, 021918100048-M, 021918100049-M, 021918100050-M, 021918100051-M, 021918100052-M, 021918100054-M, 021918100055-M.
510(k) numbers
["K180290"]
PMA numbers
not on file
Product code
GWQ
Firm FEI
3002809369
Firm city
Oakville
Firm state
not on file
Firm country
Canada

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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