FDA Medical Device Recalls (openFDA)
Lifeline Systems, Incorporated: Philips GoSafe Communicator 7000L Personal emergency response system.
- Recall number
- Z-1987-2015
- Recalling firm
- Lifeline Systems, Incorporated
- Product
- Philips GoSafe Communicator 7000L Personal emergency response system.
- Status
- Terminated
- Initiated
- 2015-04-22
- Posted
- 2015-07-06
- Terminated
- 2016-08-24
- Reason
- Home communicator Model 7000L may not sense the phone line under certain unusual landline phone conditions.
- Root cause
- Software design
- Action
- Philips Lifeline notified all consignees of the recall via phone starting on April 22, 2015. The call informs consignees of the issue and actions to be taken. For questions, consignees can contact customer service at 1-800-451-0525 ext. 1608. Consignees were also sent a letter to all consignees instructing them that Lifeline would send out a qualified Installiation Representative for an equipment exchange.
- Quantity
- 3189 devices total, 38 are subject to recall
- Distribution
- Nationwide Distribution including AK AZ CA CT FL IA IL KY MA MD MT NC NE NH NY OH OR SC VA WA and WI.
- Lot, serial or model codes
- Serial Numbers: 9030003931 9030001761 9030002025 9030002242 9030001588 9030000853 9030001696 9030003178 9030003086 9030000589 9030001526 9030003837 9030000681 9030003507 9030000600 9030001060 9030001517 9030004154 9030002875
- 510(k) numbers
- ["K914103"]
- PMA numbers
- not on file
- Product code
- ILQ
- Firm FEI
- 1000086682
- Firm city
- Framingham
- Firm state
- MA
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28