FDA Medical Device Recalls (openFDA)
Intuitive Surgical, Inc.: da Vinci X Surgical System
- Recall number
- Z-1961-2020
- Recalling firm
- Intuitive Surgical, Inc.
- Product
- da Vinci X Surgical System
- Status
- Terminated
- Initiated
- 2018-11-21
- Posted
- not on file
- Terminated
- 2022-05-31
- Reason
- Due to a manufacturing variation in the arm that can result in a persistent recoverable fault error (error 23087) and loss of arm functionality prior or during surgery.
- Root cause
- Process control
- Action
- On 11/21/2018, the firm sent an "Urgent Medical Device Correction" Notification to its customers informing them that the firm had become aware of specific surgical systems were shipped with a manufacturing variation in the arm, which may result in a persistent recoverable fault (error 23087) with could occur prior or during a surgical procedure. The firm emphasized that as indicated in the User Manual, if this fault is persistent, ten the affected arm may be disabled. The firm is instructing that: 1. Inform surgeons and patient side assistants using the surgical system to read and understand the contents of this letter. 2. Additionally, forward this letter to your Risk Manager, OR Director, Purchasing, Biomedical Engineering staff, and other members of your medical staff who perform procedures. 3. Place a copy of this letter with their User Manual until the corrective action has been completed. 4. Inform affected personnel when corrective action has been completed. 5. Please log into the Recalling Firm's Online Community Field Action resource to read or complete any requested actions related to this issue, at this link: https://www.davincisurgerycommunity.com/ 6. In the case where the online resource cannot be used, complete the attached Acknowledgement Form and return it via fax. 7. Please retain a copy of the letter and the acknowledgement form for their files. Actions being taken by the Recalling Firm are: 1. To correct the issue described in this Field Safety Notice, an Recalling Firm representative will schedule a site visit to replace the affected arm. 2. A copy of the Field Safety Notice will be provided to customers with affected surgical systems. 3. A Recalling Firm's representatives will be available by phone to answer any questions related to this Field Safety Notice. Contact Information for any questions: If you need further information or support concerning this Medical Device Notification , please contact your Clinical Sales Repres
- Quantity
- 74 USMs containing affected rotors
- Distribution
- U.S.: CA, MD, NY, VA, IL, MI, DE, TX, FL, NJ, MA, KY and OH. O.U.S.: Australia, France, Germany and Japan.
- Lot, serial or model codes
- Model: IS4200 UDI: 00886874114216 Device Listing: D295931
- 510(k) numbers
- ["K171294"]
- PMA numbers
- not on file
- Product code
- NAY
- Firm FEI
- 3001675293
- Firm city
- Sunnyvale
- Firm state
- CA
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28