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FDA Medical Device Recalls (openFDA)

DJ Orthopedics de Mexico S.A. de C.V.: DONJOY REF:11-0473-9 ULTRASLING PRO AB, UNIVERSAL, Rx ONLY, UDI: (01)00190446683681 - Product Usage: intended for medical purposes to immobilize the arm, by means of a fabric band suspended from around the neck.

Recall number
Z-1514-2021
Recalling firm
DJ Orthopedics de Mexico S.A. de C.V.
Product
DONJOY REF:11-0473-9 ULTRASLING PRO AB, UNIVERSAL, Rx ONLY, UDI: (01)00190446683681 - Product Usage: intended for medical purposes to immobilize the arm, by means of a fabric band suspended from around the neck.
Status
Terminated
Initiated
2021-04-12
Posted
not on file
Terminated
2024-03-21
Reason
failed rivet at the chafe tab of arm sling.
Root cause
Under Investigation by firm
Action
On 4/12/21, DJO, LLC sent a ""Urgent: Medical Device Recall" letter via UPS to all affected consignees. In addition to informing consignees about the recall, the firm asked customer to take the following actions: 1.DJO, LLC is recommending to review, quarantine, and discontinue use all product in your inventory from the above list. 2. Please contact customer service for immediate replacement of unused inventory at 1 800 336 6569 or Customer.Care@DJOGlobal.com. 3. If you are an OfficeCare account, please contact OfficeCare customer service for immediate replacement of unused inventory at 1 866 238 0398 or OfficeCareLogistics@DJOGlobal.com. 4. Please notify patients that have been dispensed a product from the above list, to return the product for replacement. 5. Please complete the return response included with this letter to the contact person identified on the response form below, no later than NOVEMBER 30, 2021. In addition, please complete the response form even if you no longer have any of the devices on hand.
Quantity
not on file
Distribution
Worldwide distribution - US Nationwide distribution and the countries of Canada, France, Germany, Japan, Poland, United Kingdom.
Lot, serial or model codes
Lot Numbers: 2021-01-05, 2021-01-20, 2021-03-10, 2021-03-11, 2021-03-16
510(k) numbers
not on file
PMA numbers
not on file
Product code
ILI
Firm FEI
3017264244
Firm city
Tijuana
Firm state
not on file
Firm country
Mexico

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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