FDA Medical Device Recalls (openFDA)
Polymer Technology Systems, Inc.: Lipid Panel test strips (as a component of smart bundles), REF 2729, also private labeled under Henry Schein as REF 570-0412
- Recall number
- Z-1372-2019
- Recalling firm
- Polymer Technology Systems, Inc.
- Product
- Lipid Panel test strips (as a component of smart bundles), REF 2729, also private labeled under Henry Schein as REF 570-0412
- Status
- Terminated
- Initiated
- 2019-01-16
- Posted
- not on file
- Terminated
- 2020-06-24
- Reason
- Some lots of test strips do not fit tightly into the optical block, and may fall out during analysis, which could lead to an incorrect result being di P832 Chemistry (Diagnostic) CHH 2 Lipid Panel test strips (as a component of smart bundles), REF 2729, also private labeled under Henry Schein as REF 570-0412
- Root cause
- Device Design
- Action
- The firm initially notified some of their customers from January through March 2019 with a Customer Bulletin. On March 28, 2019, the firm issued an updated Urgent Medical Device Recall letter to all affected customers. The letter alerted customers to the potential for test strips to slip out of the analyzer. Actions to be taken by the Customer/User: 1. Closely follow the instructions for proper testing. " Make sure the analyzer is sitting on a flat, stable surface. Do not perform testing with the analyzer held in the hand. " After inserting the test strip(s), do not move the analyzer until testing is complete and the test strip is removed. " As stated in the instructions for use, if an unexpected test result is given, the test should be repeated. There is no need to return or destroy the product. 2. Distributors should immediately forward this notice to all customers/users who may have received this product. 3. Acknowledge receipt of this instruction by completing the attached form, even if you do not have affected product on hand. If you have any questions, please contact Karmen Mercer, Director of Global Customer Care directly, Monday through Friday, 8:00 AM to 5:00 PM, Eastern Time at +1 317-870-5610 or (U.S. toll-free) 877-570-8610.
- Quantity
- 67643 total
- Distribution
- Domestic distribution nationwide.
- Lot, serial or model codes
- Q802 Q811 Q813 Q816 Q820 Q823 Q831 Q903
- 510(k) numbers
- ["K023558"]
- PMA numbers
- not on file
- Product code
- CHH
- Firm FEI
- 3015525148
- Firm city
- Indianapolis
- Firm state
- IN
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28