FDA Medical Device Recalls (openFDA)
Landauer: microStar Reader, Model Numbers: 10015-000 (marketed in EMEA as 100, 102, 110, and 201), 10016-000 (marketed in EMEA as 101), 10036-000, 10044-000, 10055-000, BC30058, and BC30059
- Recall number
- Z-1349-2024
- Recalling firm
- Landauer
- Product
- microStar Reader, Model Numbers: 10015-000 (marketed in EMEA as 100, 102, 110, and 201), 10016-000 (marketed in EMEA as 101), 10036-000, 10044-000, 10055-000, BC30058, and BC30059
- Status
- Completed
- Initiated
- 2024-02-08
- Posted
- 2024-03-21
- Terminated
- not on file
- Reason
- Permanent discontinuance of the microSTARii medical dosimetry system. Landauer has initiated this action to remove all reference to use of the microStar readers with the nanoDot or any otherbdosimeter for medical applications from the product s user manual and software and to remove microStar readers from customers who use them only for medical applications.
- Root cause
- No Marketing Application
- Action
- LANDAUER issued an URGENT - Medical Device Recall - RESPONSE REQUIRED notice to its consignees via email on 02/08/2024. The notice explained the firm was divesting itself of its therapy physics businesses and initiated this action to remove all reference to use of the microStar readers with the nanoDot or any other dosimeter for medical applications from the product s user manual and software and to remove microStar readers from customers who use them only for medical applications. The actions to be taken by customer/user are as follows: If using the product for medical applications only: 1. Immediately discontinue use of microStar reader 2. Fill out Business Reply Form 3. Return affected product to Sedgwick, a third-party recall firm that is assisting Landauer with this action), in accordance with the instructions below. If using the product for non-medical applications only: 1. Fill out Business Reply Form 2. Update Software by logging into https://ftp.landauer.com/, using following credentials and follow the instructions to install the new software. Username: microstar6 Password: Hsdtduw3w7284*@ 3. Review the revised User Manual available at https://www.landauer.com/user-manuals. Please refer to the User Manual provided by this link before using the product; all older versions are obsolete. If using the product for medical and non-medical applications: 1. Immediately discontinue use of microStar reader for medical applications 2. Fill out Business Reply Form 3. Update Software by logging into https://ftp.landauer.com/, using following credentials and follow the instructions to install the new software. Username: microstar6 Password: Hsdtduw3w7284*@ 4. Review the revised User Manual available at https://www.landauer.com/user-manuals. Please refer to the User Manual provided by this link before using the product; all older versions are obsolete. If using the product for medical applications only, uninstall the microStar software from the laptop and discard
- Quantity
- 975 units
- Distribution
- Worldwide distribution - United States Nationwide and the countries of Argentina, Australia, Brazil, Canada, China, France, India, Japan, Jordan, Malaysia, Mexico, Pakistan, Peru, Philippines, Rep of Korea, Singapore, Sweden, Taiwan, Thailand, Turkey, United Kingdom, Uruguay, Venezuela, Viet Nam.
- Lot, serial or model codes
- All Lot/Serial Numbers:
- 510(k) numbers
- not on file
- PMA numbers
- not on file
- Product code
- LHO
- Firm FEI
- 3008426232
- Firm city
- Glenwood
- Firm state
- IL
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28