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FDA Medical Device Recalls (openFDA)

Siemens Medical Solutions USA, Inc: Siemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012B. Computed tomography x-ray system.

Recall number
Z-0948-2013
Recalling firm
Siemens Medical Solutions USA, Inc
Product
Siemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012B. Computed tomography x-ray system.
Status
Terminated
Initiated
2012-11-27
Posted
2013-03-14
Terminated
2014-01-31
Reason
Sporadic hang-up malfunctions concerning 3D reconstructions during activated "Preview Image" functionality.
Root cause
Software design
Action
Siemens sent a "CUSTOMER SAFETY ADVISORY NOTICE" dated November 27, 2012 to all affected customers. The letter identified the product, problem, and actions to be taken by the customers. The correction for this problem will be available with Service Pack 1 for syngo CT2011A And Service Pack 4 for syngo CT2012B. Both Service pack are planned to be released starting February 2013. Systems still running on syngo CT2010A or syngo CT2010B are already scheduled to be upgraded to syngo CT2011A or syngo CT2012B respectively. Contact your local Siemens Application Specialist for additional information.
Quantity
896
Distribution
Nationwide Distribution.
Lot, serial or model codes
Model numbers - 7740769, 8098027, 10430603, and 10590000.
510(k) numbers
["K122471"]
PMA numbers
not on file
Product code
JAK
Firm FEI
2240869
Firm city
Malvern
Firm state
PA
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

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Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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