Boston Scientific Corporation: Boston Scientific Model 3120 ZOOM LATITUDE Programmer/Recorder/Monitor (PRM) installed with Model 2892 Programmer Application Software used for the following pacemaker products: ALTRUA 20, ALTRUA 40, ALTRUA 60, INSIGNIA I Entra, INSIGNIA I Plus, INSIGNIA I Ultra, NEXUS I Entra, and NEXUS I Plus. ALTRUA 20, ALTRUA 40, ALTRUA 60, INSIGNIA I Entra, INSIGNIA I Plus, INSIGNIA I Ultra, NEXUS I Entra, and NEXUS I Plus.

Recall number

Z-0673-2024

Recalling firm

Boston Scientific Corporation

Product

Boston Scientific Model 3120 ZOOM LATITUDE Programmer/Recorder/Monitor (PRM) installed with Model 2892 Programmer Application Software used for the following pacemaker products: ALTRUA 20, ALTRUA 40, ALTRUA 60, INSIGNIA I Entra, INSIGNIA I Plus, INSIGNIA I Ultra, NEXUS I Entra, and NEXUS I Plus. ALTRUA 20, ALTRUA 40, ALTRUA 60, INSIGNIA I Entra, INSIGNIA I Plus, INSIGNIA I Ultra, NEXUS I Entra, and NEXUS I Plus.

Status

Open, Classified

Initiated

2023-11-30

Posted

2024-01-05

Terminated

not on file

Reason

The software application on the Programmer/Recorder/Monitor (PRM) for Implantable Pulse Generators will display certain diagnostic dates incorrectly, with a year in the 1990s.

Root cause

Under Investigation by firm

Action

The recalling firm issued letters flagged "Important Medical Device Information" dated 30 November 2023 to Dear Physician or Healthcare Professional (HCP) via Federal Express or courier with signed receipt in the U.S. on 11/30/2023. The letter provides a description of unanticipated behavior and clinical impact and provides a recommendation to keep the letter with all Model 3120 programmers at their center or distribute the letter to all HCPs who perform pacemaker checks using a Model 3120 ZOOM programmer. When using the Model 2892 software application on the programmer, if a date includes a year in the 1990s, the HCPs may (1) determine a precise date by interrogating an ALTRUA, INSIGNIA, or NEXUS pacemaker with a Model 3300 LATITUDE programmer; or (2) determine an approximate date (within a two-day range) using the table in Appendix A of the letter. (Appendix A is a table listing the incorrectly displayed date in the 1990s and what the approximate date should be if the date was displayed correctly.) The addressee is informed that Boston Scientific does not recommend prophylactic replacement of pacemakers due to incorrect dates. An acknowledgement form is enclosed for completion and return.

Quantity

14,328 ZOOM programmers

Distribution

Distribution was nationwide, including Guam, Puerto Rico, and the U.S. Virgin Islands. There was also government/military distribution. Foreign distribution was made to Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Faroe Islands, Finland, France, French Polynesia, Germany, Great Britain, Greece, Guatemala, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macedonia, Madagascar, Malaysia, Malta, Mauritius, Mexico, Morocco, Namibia, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Oman, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Fed., San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Yemen, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan R.O.C., Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, Uruguay, Venezuela, Vietnam, and Zimbabwe.

Lot, serial or model codes

All serial numbers. GTIN numbers in the U.S.: 00802526434723, 00802526456961, 00802526467653, 00802526468582, 00802526473449, 00802526474859, 00802526475788, 00802526477676, 00802526478239, 00802526479663, 00802526480638, 00802526484599, 00802526486906, 00802526494406, 00802526497605, 00802526516009, 00802526523212, 00802526535406, 00802526554209, 00802526562600, 00802526564703, 00802526575303, 00802526579707, 00802526582004, 00802526602900, 00802526604584, 00802526606366, 00802526606403, and 00802526611322. GTIN numbers OUS: 00802526435430, 00802526468582, 00802526479663, 00802526480638, 00802526486906, 00802526478246, 00802526479670, 00802526484605, 00802526486913, 00802526496608, 00802526496615, 00802526506703, 00802526515903, 00802526517112, 00802526526602, 00802526527609, 00802526554803, 00802526561900, 00802526564802, 00802526574801, 00802526579905, 00802526582011, 00802526602917, 00802526605406, 00802526606342, 00802526611308, 00802526615603, 00802526437458, 00802526441974, 00802526444814, 00802526467288, 00802526469343, 00802526475450, 00802526475757, 00802526477669, 00802526478253, 00802526479687, 00802526484612, 00802526486920, 00802526496622, 00802526496639, 00802526515910, 00802526517136, 00802526526800, 00802526527616, 00802526554810, 00802526564819, 00802526574818, 00802526581021, 00802526582028, 00802526605437, 00802526606311, 00802526612428, 00802526615634, 00802526454301, 00802526467295, 00802526469350, 00802526475467, 00802526475764, 00802526477676, 00802526484803, 00802526486081, 00802526486937, 00802526497629, 00802526515927, 00802526532832, 00802526557002, 00802526565427, 00802526582301, 00802526587405, 00802526602924, 00802526606359, 00802526612442, 00802526445262, 00802526454950, 00802526474170, 00802526475474, 00802526475771, 00802526480652, 00802526486944, 00802526497643, 00802526517174, 00802526526817, 00802526527623, 00802526557019, 00802526565304, 00802526579929, 00802526583803, 00802526602931, 00802526605468, 00802526606304, 00802526612411, 00802526615627, 00802526442827, 00802526444807, 00802526469374, 00802526477683, 00802526482267, 00802526497650, 00802526517198, 00802526540400, 00802526555169, 00802526564826, 00802526582325, 00802526585104, 00802526586316, 00802526586316, 00802526603013, 00802526606328, 00802526612435, 00802526615429, 00802526474057, 00802526477522, 00802526479649, 00802526482274, 00802526486470, 00802526497667, 00802526517211, 00802526540509, 00802526555206, 00802526564833, 00802526582318, 00802526585111, 00802526586408, 00802526603006, 00802526605420, 00802526606335, 00802526612404, 00802526615504, 00802526480669, 00802526605451, 00802526496653, 00802526526824, 00802526527630, 00802526527630, 00802526564840, 00802526581038, 00802526582035, 00802526584602, 00802526582035, 00802526605451, 00802526606403, and 00802526612459.

510(k) numbers

not on file

PMA numbers

["P910077"]

Product code

LWS

Firm FEI

2124215

Firm city

Saint Paul

Firm state

MN

Firm country

not on file

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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