Skip to the content

FDA Medical Device Recalls (openFDA)

Canon Medical System, USA, INC.: Canon Aquilion Prime SP, Multislice Helical CT Scanner, TSX-303B/8L - Product Usage: intended to acquire and display cross-sectional volumes of the whole body, including the head.

Recall number
Z-0549-2021
Recalling firm
Canon Medical System, USA, INC.
Product
Canon Aquilion Prime SP, Multislice Helical CT Scanner, TSX-303B/8L - Product Usage: intended to acquire and display cross-sectional volumes of the whole body, including the head.
Status
Terminated
Initiated
2020-11-09
Posted
not on file
Terminated
2022-12-16
Reason
A software problem has been identified which could result in the CT Scanner not proceeding to the next actual scan even though automatic start of the next scan is specified. This could result in the CT scan failing resulting in rescanning and reinjection of contrast medium.
Root cause
Software design
Action
On 11/9/2020, Canon issued a "Urgent: Medical Device Correction" letter to all affected customers via facsimile. In addition, to informing consignees about the recall, the firm ask affected consignees to take the following actions: 1. Until corrective action has been taken, in order to avoid the problem, please use the system with setting InstaView OFF according to the last notification (dated June 2020) Subject: Abnormality in Realtime Reconstruction Images. Please see Attachment A. 2. Please share this information with all users and reviewing radiologists as well as the clinical engineering or biomedical group at your facility. 3. If you have any questions, please feel free to contact Terry Schultz Regulatory Affairs Manager at (800) 421-1968 or your local Canon service representative at (800) 521-1968.
Quantity
60 units
Distribution
US Nationwide distribution. OUS: Unknown
Lot, serial or model codes
Serial Numbers: 8LA2052063,  8LA19Z2034 ,  8LA19X2004,  8LA19Z2027,  8LA19Z2029,  8LA2052062,  8LA2042055,  8LA19Z2032,  8OA2052059,  8LA2042051,  8LA2032044,  8LA19X2002,  1LB1922175,  8LA2042050,  8LA19X2007,  8LA2012037,  8LA19Y2021,  8LA19Y2014,  8LA2042056,  8LA19Z2023,  8LA2052067,  8LA19Z2031,  8LA19Y2019,  8LA19Z2030,  8OA19Y2013,  8LA19Z2028,  8LA19Y2012,  8LA19Y2020,  8LA2032042,  8LA2052066,  8LA19X2003,  8LA19Y2022,  8LA19X2008,  8LA2042047,  8LA19Z2024,  8LA2032046,  8LA19Z2033,  8OA2042053,  8LA2012036,  8LA2042054,  8LA19Z2025,  8LA19Z2026,  8LA2022041,  8LA19X2010,  8LA2032043,  8OA19X2001,  8OA2052061,  8OA2042049,  8LA19Y2016,  8LA2022039,  8LA19Y2015,  8LA2012035, 8LA2032045,  8LA19Y2018,  8LA19X2005,  8LA19X2006,  8LA19X2009,  8LA19Y2011,  8LA19Y2017,  8LA2012038,  8LA2052060,  8LA2052058 ,  8LA2052064,  8LA2052065,  8LA2052068,  8LA2022040,  8OA2042052,  8LA2042048,  8LA2052057
510(k) numbers
["K192832"]
PMA numbers
not on file
Product code
JAK
Firm FEI
2020563
Firm city
Tustin
Firm state
CA
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

Search this register