Philips Medical Systems, Inc.: Intended for both adult and pediatric patients for taking diagnostic radiographic exposures of the skull, spinal column, chest, abdomen, extremities, and other body parts on both adult and pediatric patients. Applications can be performed with the patient sitting, standing or lying in the prone or supine positions. Not intended for mammography.

Recall number

Z-0508-2015

Recalling firm

Philips Medical Systems, Inc.

Product

Intended for both adult and pediatric patients for taking diagnostic radiographic exposures of the skull, spinal column, chest, abdomen, extremities, and other body parts on both adult and pediatric patients. Applications can be performed with the patient sitting, standing or lying in the prone or supine positions. Not intended for mammography.

Status

Terminated

Initiated

2014-04-08

Posted

2014-12-16

Terminated

2018-05-31

Reason

In special cases, during the start-up of the current model of MobileDiagnost wDR(WmDR 1.1), an unintended exposure could occur.

Root cause

Software design

Action

Philips Healthcare sent an Important Electronic Product Radiation Warning letters dated April 8, 2014, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. The letter alerts customers of the product defect and advises customers of Philips' plan to update the ATP software. A Philips Service Engineer will contact the customer when the Field Action Kit is released for installation. A customer notification letter which includes a statement that Philips Healthcare will without charge, remedy the defect or bring the product into compliance. Customers with questions about this issue can contact their local Philips representative or Philips Healthcare office, or call the Customer Care Solutions Center at 800-722-9377, Option 5. Callers should reference Field Correction Order FCO-71200109.

Quantity

247 in US, 1 in Puerto Rico

Distribution

Worldwide Distribution - US (nationwide) Distribution including Puerto Rico and the states of : AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NM, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA and WI.,and the countries of : Argentina, Australia, Austria, Belgium, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Iraq, Ireland, Italy, Jordan, Liberia, Mexico, Netherlands, New Zealand, Norway, Oman, Panama, Portugal, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, United Arab Emirates and United Kingdom.

Lot, serial or model codes

Serial Numbers: SN12000024, SN12000166 , SN13000081 , SN13000127 , SN13000140 , SN13000141 , SN13000143 , SN13000144 , SN13000145 , SN13000167 , SN13000168 , SN13000169 , SN13000196 , SN13000199 , SN13000200 , SN13000201 , SN13000202 , SN13000203 , SN13000204 , SN13000205 , SN14000002 , SN14000004 , SN14000005 , SN14000006 , SN14000008 , SN14000009 , SN14000010 , SN14000011 , SN14000013 , SN14000014 , SN14000015 , SN14000016 , SN14000017 , SN14000019 , SN14000022 , SN14000024 , SN14000026 , SN14000028 , SN14000030 , SN14000031 , SN14000032 , SN14000033 , SN14000038 , SN14000041 , SN14000046 , SN14000047 , SN14000048 ,  SN13000153 ,  SN13000171 ,  SN13000155 ,  SN13000165 ,  SN13000187 ,  SN13000170 ,  SN13000176 ,  SN13000139 ,  SN13000189 ,  SN7369686 ,  SN13000150 ,  SN13000186 ,  SN13000197 ,  SN13000152 ,  SN13000162 ,  SN13000163 ,  SN14000012 ,  SN11000018 ,  SN13000136 ,  SN13000137 ,  SN13000138 ,  SN13000147 ,  SN13000154 ,  SN13000156 ,  SN13000159 ,  SN13000160 ,  SN13000164 ,  SN13000172 ,  SN13000175 ,  SN13000181 ,  SN13000188 ,  SN13000191 ,  SN13000194 ,  SN14000027 ,  SN130000184 ,  SN13000132 ,  SN13000146 ,  SN13000148 ,  SN13000149 ,  SN13000151 ,  SN13000161 ,  SN13000174 ,  SN13000177 ,  SN13000179 ,  SN13000179 ,  SN13000180 ,  SN13000183 ,  SN13000185 ,  SN13000190 ,  SN13000193 ,  SN13000206 ,  SN14000003 ,  SN14000023 ,  SN14000036 , SN11000001 , SN11000002 , SN11000003 , SN11000004 , SN11000005 , SN11000006 , SN11000007 , SN11000008 , SN11000009 , SN11000010 , SN11000011 , SN11000012 , SN11000013 , SN11000014 , SN11000014 , SN11000015 , SN11000016 , SN11000017 , SN11000020 , SN11000021 , SN11000021 , SN11000022 , SN11000023 , SN11000024 , SN11000025 , SN11000026 , SN11000027 , SN11000028 , SN11000029 , SN11000030 , SN11000031 , SN11000032 , SN11000033 , SN11000034 , SN11000035 , SN11000036 , SN11000037 , SN11000039 , SN11000040 , SN11000041 , SN11000042 , SN11000044 , SN11000045 , SN11000046 , SN11000047 , SN11000048 , SN11000048 , SN11000049 , SN11000050 , SN11000051 , SN11000052 , SN11000054 , SN11000055 , SN11000056 , SN11000057 , SN11000058 , SN11000059 , SN11000060 , SN11000061 , SN11000062 , SN11000063 , SN11000064 , SN11000065 , SN11000066 , SN11000067 , SN11000068 , SN11000069 , SN11000070 , SN11000071 , SN11000072 , SN11000073 , SN11000074 , SN11000075 , SN11000076 , SN11000077 , SN11000078 , SN11000079 , SN11000080 , SN11000081 , SN11000082 , SN11000083 , SN11000084 , SN12000002 , SN12000003 , SN12000004 , SN12000005 , SN12000006 , SN12000007 , SN12000008 , SN12000009 , SN12000010 , SN12000012 , SN12000013 , SN12000014 , SN12000015 , SN12000016 , SN12000018 , SN12000019 , SN12000020 , SN12000021 , SN12000022 , SN12000023 , SN12000025 , SN12000026 , SN12000027 , SN12000028 , SN12000029 , SN12000030 , SN12000031 , SN12000032 , SN12000033 , SN12000034 , SN12000035 , SN12000036 , SN12000037 , SN12000038 , SN12000039 , SN12000040 , SN12000041 , SN12000042 , SN12000043 , SN12000044 , SN12000045 , SN12000046 , SN12000047 , SN12000048 , SN12000049 , SN12000050 , SN12000051 , SN12000052 , SN12000053 , SN12000054 , SN12000055 , SN12000056 , SN12000057 , SN12000058 , SN12000059 , SN12000060 , SN12000061 , SN12000062 , SN12000063 , SN12000064 , SN12000065 , SN12000066 , SN12000067 , SN12000068 , SN12000069 , SN12000070 , SN12000071 , SN12000072 , SN12000073 , SN12000074 , SN12000075 , SN12000076 , SN12000077 , SN12000078 , SN12000079 , SN12000080 , SN12000081 , SN12000082 , SN12000083 , SN12000083 , SN12000084 , SN12000085 , SN12000086 , SN12000087 , SN12000088 , SN12000089 , SN12000090 , SN12000091 , SN12000092 , SN12000093 , SN12000094 , SN12000095 , SN12000098 , SN12000099 , SN12000100 , SN12000101 , SN12000102 , SN12000103 , SN12000104 , SN12000105 , SN12000106 , SN12000107 , SN12000108 , SN12000109 , SN12000110 , SN12000111 , SN12000112 , SN12000113 , SN12000114 , SN12000115 , SN12000116 , SN12000117 , SN12000118 , SN12000119 , SN12000120 , SN12000121 , SN12000122 , SN12000123 , SN12000124 , SN12000125 , SN13000001 , SN13000002 , SN13000004 , SN13000005 , SN13000006 , SN13000007 , SN13000008 , SN13000010 , SN13000011 , SN13000012 , SN13000013 , SN13000014 , SN13000015 , SN13000016 , SN13000017 , SN13000018 , SN13000019 , SN13000020 , SN13000021 , SN13000022 , SN13000023 , SN13000025 , SN13000026 , SN13000027 , SN13000028 , SN13000029 , SN13000030 , SN13000031 , SN13000032 , SN13000033 , SN13000034 , SN13000035 , SN13000036 , SN13000037 , SN13000038 , SN13000039 , SN13000040 , SN13000041 , SN13000042 , SN13000043 , SN13000044 , SN13000045 , SN13000046 , SN13000047 , SN13000048 , SN13000049 , SN13000050 , SN13000051 , SN13000052 , SN13000053 , SN13000054 , SN13000055 , SN13000056 , SN13000057 , SN13000058 , SN13000059 , SN13000060 , SN13000061 , SN13000062 , SN13000063 , SN13000064 , SN13000065 , SN13000066 , SN13000067 , SN13000069 , SN13000070 , SN13000071 , SN13000072 , SN13000073 , SN13000074 , SN13000075 , SN13000076 , SN13000077 , SN13000078 , SN13000079 , SN13000080 , SN13000082 , SN13000083 , SN13000084 , SN13000085 , SN13000086 , SN13000087 , SN13000088 , SN13000089 , SN13000090 , SN13000091 , SN13000092 , SN13000093 , SN13000094 , SN13000095 , SN13000096 , SN13000097 , SN13000098 , SN13000099 , SN13000100 , SN13000101 , SN13000102 , SN13000103 , SN13000104 , SN13000105 , SN13000106 , SN13000107 , SN13000108 , SN13000109 , SN13000110 , SN13000111 , SN13000112 , SN13000113 , SN13000114 , SN13000115 , SN13000116 , SN13000117 , SN13000118 , SN13000119 , SN13000120 , SN13000121 , SN13000122 , SN13000123 , SN13000124 , SN13000124 , SN13000125 , SN13000126 , SN13000128 , SN13000129 , SN13000130 , SN13000131 , SN13000133 , SN13000134 , SN13000135 , SN13000157 , SN13000173 , SN13000178 , SN13000182 , SN13000192 , SN13000198 , SN14000007 , SN14000018 , SN14000021 , SN14000025. Four systems were delivered to foreign (non-US) countries that do not have serial numbers.

510(k) numbers

["K111725"]

PMA numbers

not on file

Product code

IZL

Firm FEI

1218950

Firm city

Andover

Firm state

MA

Firm country

not on file

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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