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FDA Medical Device Recalls (openFDA)

Merge Healthcare, Inc.: CADstream software. The firm name on the label is Merge Healthcare, Hartland, WI.

Recall number
Z-0137-2017
Recalling firm
Merge Healthcare, Inc.
Product
CADstream software. The firm name on the label is Merge Healthcare, Hartland, WI.
Status
Terminated
Initiated
2016-01-30
Posted
not on file
Terminated
2020-10-05
Reason
The software was not presenting the PURE filter user interface message on DICOM transfer studies. If a site starts using PURE filter, the user interface message will not display. This may result in incorrect patient follow-up.
Root cause
Software design
Action
Merge Healthcare Inc. sent an Urgent Medical Device Recall letter dated January 28, 2016, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. The notification instructs the customer to pass the information onto all other users, as well as any downstream customers if it was further distributed. In addition, the customer is requested to call Customer Service or send them an email to schedule the upgrade. If the customer chooses not to upgrade, they are requested to complete the attached form or go online and complete it. Merge Healthcare is committed to improve efficiencies and enhancing the quality of healthcare worldwide.If you have any additional questions, call Merge Customer Service at (877) 741-5369 or support@merge.com.
Quantity
844 sites potentially have the affected versions
Distribution
Worldwide Distribution - USA (nationwide) Distribution. Foreign/military/government distribution was also made.
Lot, serial or model codes
Versions prior to 5.2.9
510(k) numbers
["K092954"]
PMA numbers
not on file
Product code
LLZ
Firm FEI
1000116130
Firm city
Hartland
Firm state
WI
Firm country
not on file

Where this comes from

Register
FDA Medical Device Recalls (openFDA)
Publisher
U.S. Food and Drug Administration (openFDA)
File
device-recall-0001-of-0001.json.zip
sha256
b87518bfe2e8
Size
288210821 bytes
Published
2026-09-28
Read
2026-09-29T08:25:23.626Z
Source file
Source file retained · verify
Refresh due
2026-10-06

Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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