FDA Medical Device Recalls (openFDA)
Fujifilm Medical Systems U.S.A., Inc.: Fujifilm Synapse PACS, Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx Medical imaging and information management system, SYNAPSE allows the archiving and distribution of image information from all modalities
- Recall number
- Z-0073-2017
- Recalling firm
- Fujifilm Medical Systems U.S.A., Inc.
- Product
- Fujifilm Synapse PACS, Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx Medical imaging and information management system, SYNAPSE allows the archiving and distribution of image information from all modalities
- Status
- Terminated
- Initiated
- 2016-09-15
- Posted
- not on file
- Terminated
- 2019-02-20
- Reason
- Image data for a patients image may not be correct
- Root cause
- Software design
- Action
- The firm, FMSU, sent a "Medical Device Correction" letter dated September 15, 2016 to its customers. The letter describes the product, problem and actions to be taken. The firm will install a patch that corrects the issue (Synapse IPSS v1.3.1.0 Patch).Customers with Version 4.0 may upgrade to version 4.4 (will not require the patch) or upgrade to 4.1, 4.2, or 4.3 and install the patch. FMSU will install the patch on the server remotely if your site uses Active Monitoring. Your notification that the patch was installed will be your service ticket. For sites not using Active Monitoring, FMSU will schedule a time to install the patch on your server. Questions or concerns, contact the FUJIFILM Customer Support Center at 1-888-FUJIMED (1-800-385-4633) Option #1. International callers can access the FUJIFILM Customer Support Center by calling 1-203-602-3580.
- Quantity
- 251 units
- Distribution
- US Nationwide Distribution.
- Lot, serial or model codes
- Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx
- 510(k) numbers
- ["K112439"]
- PMA numbers
- not on file
- Product code
- LLZ
- Firm FEI
- 1000513161
- Firm city
- Stamford
- Firm state
- CT
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28