FDA Medical Device Recalls (openFDA)
Toshiba American Medical Systems Inc: Toshiba America Medical Systems, Inc . Aquilion RXL TSX-101 A/R, U CT Scanner Diagnostic imaging systems indicated to acquire and display cross sectional volumes of the whole body, to include the head.
- Recall number
- Z-0047-2017
- Recalling firm
- Toshiba American Medical Systems Inc
- Product
- Toshiba America Medical Systems, Inc . Aquilion RXL TSX-101 A/R, U CT Scanner Diagnostic imaging systems indicated to acquire and display cross sectional volumes of the whole body, to include the head.
- Status
- Terminated
- Initiated
- 2016-04-25
- Posted
- 2016-10-06
- Terminated
- 2017-07-13
- Reason
- It has been found that if the scan range extends beyond the maximum Field of View (FOV), a reconstruction operation error may occur. As a result, scanning may be interrupted and rebooting of the system may be necessary. Please note that this issue has not occurred in the U.S.
- Root cause
- Software design
- Action
- Toshiba America Medical System, Inc. planned action to bring the defect into Compliance: 1. A notification will be sent to customers with affected systems in compliance with 21 CFR 1003.21 upon approval by the Secretary. The notification letter includes a statement by the correction will be made at no cost to the customer. 2. To correct this issue, modified software will be installed on the systems to prevent this occurrence from happening. The consignee will be contacted by their Toshiba service representative for an appointment when the revised software becomes available. 3. To avoid this problem in scan planning, the consignee will be advised to do the following until the modified software is installed: a. Confirm that the scan range does not extend beyond the maximum FOV. b. If the ROI for the scan range (indicated by the yellow solid lines) is set as the same size as the maximum FOV (indicated by green dashed lines), the ROI position must be changed. Instructions for changing ROI will be provided as attachments to the notification letter. 4. The modification to the software will be completed within 90 days from the date that the letters are submitted to Toshibas customers. 5. Progress letters will be provided to the Secretary, including the number of electronic products repaired. For further questions, please call (714) 730-5000.
- Quantity
- 165
- Distribution
- US Distribution to the states of: PA, IA, MA, SD, MI, LA, KY, NC, NY, AR, IN, WI, OH, TY, FL, WV, WA, CT, MS, AL, ND, CO, HI, NO, MN, ID, OH, GA, MT, LA, NM, VT, TN, CA, NH, NJ, NE, SC and KS.
- Lot, serial or model codes
- LL 500
- 510(k) numbers
- not on file
- PMA numbers
- not on file
- Product code
- JAK
- Firm FEI
- 2020563
- Firm city
- Tustin
- Firm state
- CA
- Firm country
- not on file
Where this comes from
- Register
- FDA Medical Device Recalls (openFDA)
- Publisher
- U.S. Food and Drug Administration (openFDA)
- File
- device-recall-0001-of-0001.json.zip
- sha256
- b87518bfe2e8
- Size
- 288210821 bytes
- Published
- 2026-09-28
- Read
- 2026-09-29T08:25:23.626Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-06
Unless otherwise noted, the content, data, documentation, code, and related materials on openFDA is public domain and made available with a Creative Commons CC0 1.0 Universal dedication.
Cite as
FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28