Verathon, Inc.: BladderScan BVM 9500 The BladderScan BVM 9500 is intended to project ultrasound energy through the lower abdomen to obtain an image of the bladder and measure urinary bladder volume and mass noninvasively.

Recall number

Z-0005-2011

Recalling firm

Verathon, Inc.

Product

BladderScan BVM 9500 The BladderScan BVM 9500 is intended to project ultrasound energy through the lower abdomen to obtain an image of the bladder and measure urinary bladder volume and mass noninvasively.

Status

Terminated

Initiated

2010-08-23

Posted

2010-10-04

Terminated

2011-09-08

Reason

The BladderScan BVM 9500 devices may experience the loss of a factory installed software configuration file which results in a loss of the aorta measurement function.

Root cause

Software design

Action

Verathon sent an URGENT Medical Device Recall Notification letter dated August 12, 2010 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Verathon provided an addendum to the User Manual with instructions on how to reset the instrument. Customers were advised to: " Add the enclosed addendum to their current Users Manual. " Update the application software of the device to v2.7.0 or higher. If the customers had questions or needed support for the software update process, they were to contact Verathon Medical Customer Care at (425) 867-1348 or (800) 331-2313 or cservice@verathon.com.

Quantity

260 units

Distribution

Worldwide Distribution - USA and the countries of Australia, Canada, China, Colombia, European Union, United Kingdom, Saudi Arabia, and Singapore.

Lot, serial or model codes

Serial numbers:   B5001000, B5001003, B5001004, B5001007, B5001011, B5001016, B5001017, B5001018, B5001020, B5001021, B5001022, B5001023, B5001024, B5001025, B5001026, B5001027, B5001032, B5001062, B5001069, B5001070, B5001074, B5001075, B5001076, B5001077, B5001078, B5001079, B5001080, B5001081, B5001088, B5001090, B5001091, B5001092, B5001093, B5001095, B5001098, B5001099, B5001101, B5001102, B5001103, B5001104, B5001105, B5001106, B5001107, B5001108, B5001109, B5001110, B5001111, B5001113, B5001114, B5001115, B5001116, B5001117, B5001118, B5001119, B5001120, B5001121, B5001122, B5001123, B5001124, B5001125, B5001126, B5001127, B5001128, B5001129, B5001132, B5001138, B5001139, B5001140, B5001141, B5001142, B5001143, B5001144, B5001147, B5001148, B5001149, B5001150, B5001152, B5001156, B5001157, B5001158, B5001159, B5001160, B5001162, B5001164, B5001166, B5001170, B5001171, B5001172, B5001173, B5001174, B5001175, B5001176, B5001177, B5001179, B5001180, B5001181, B5001182, B5001184, B5001186, B5001187, B5001188, B5001189, B5001190, B5001191, B5001192, B5001194, B5001195, B5001197, B5001198, B5001199, B5001200, B5001201, B5001202, B5001203, B5001204, B5001206, B5001208, B5001209, B5001210, B5001211, B5001212, B5001215, B5001217, B5001218, B5001219, B5001220, B5001221, B5001222, B5001223, B5001224, B5001225, B5001226, B5001228, B5001230, B5001231, B5001233, B5001234, B5001235, B5001236, B5001237, B5001238, B5001239, B5001240, B5001241, B5001245, B5001246, B5001247, B5001249, B5001250, B5001251, B5001252, B5001253, B5001254, B5001256, B5001264, B5001265, B5001266, B5001267, B5001268, B5001269, B5001271, B5001273, B5001274, B5001275, B5001276, B5001277, B5001278, B5001279, B5001280, B5001282, B5001283, B5001285, B5001286, B5001288, B5001289, B5001290, B5001291, B5001292, B5001293, B5001294, B5001295, B5001296, B5001297, B5001298, B5001299, B5001300, B5001302, B5001309, B5001310, B5001313, B5001314, B5001315, B5001316, B5001317, B5001318, B5001319, B5001320, B5001321, B5001322, B5001323, B5001327, B5001328, B5001329, B5001330, B5001331, B5001332, B5001333, B5001334, B5001335, B5001336, B5001338, B5001339, B5001340, B5001341, B5001342, B5001343, B5001344, B5001345, B5001346, B5001347, B5001348, B5001349, B5001350, B5001351, B5001352, B5001353, B5001354, B5001355, B5001356, B5001357, B5001358, B5001359, B5001360, B5001363, B5001364, B5001365, B5001366, B5001367, B5001368, B5001369, B5001370, B5001371, B5001372, B5001373, B5001374, B5001375, B5001376, B5001377, B5001378, B5001380, B5001383, B5001384, B5001385, B5001386, B5001387, B5001388, B5001390, B5001391, B5001392, and B5001393.

510(k) numbers

["K090214"]

PMA numbers

not on file

Product code

IYO

Firm FEI

3022472

Firm city

Bothell

Firm state

WA

Firm country

not on file

Cite as

FDA Medical Device Recalls (openFDA) (U.S. Food and Drug Administration (openFDA)), device-recall-0001-of-0001.json.zip, sha256 b87518bfe2e8, published 2026-09-28

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