Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Recall number

23178

Title

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Recall date

2023-04-13T00:00:00

Manufacturers

[{"CompanyID":"","Name":"Moen Incorporated, of North Olmsted, Ohio"}]

Made in

[{"Country":"China"}]

Importers

[]

Distributors

[{"CompanyID":"","Name":"Moen Incorporated, of North Olmsted, Ohio"}]

Sold at

[{"CompanyID":"","Name":"Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery."}]

Products

[{"CategoryID":"","Description":"","Model":"","Name":"Flo Smart Water Monitor Lithium-Ion Battery Back-Ups","NumberOfUnits":"About 10,000 (In addition, about 14 units sold in Canada)","Type":""}]

UPCs

[]

Hazards

[{"HazardType":"","HazardTypeID":"","Name":"The lithium-ion battery back-up can overheat, posing a fire hazard."}]

Remedies

[{"Name":"Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries."}]

Injuries reported

[{"Name":"There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported."}]

Description

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Notice

https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard

Last published

2023-04-13T00:00:00

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

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