Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported

Recall number

22235

Title

Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported

Recall date

2022-09-29T00:00:00

Manufacturers

[{"CompanyID":"","Name":"Custom Elevator, of Plumsteadville, Pennsylvania"}]

Made in

[{"Country":"United States"}]

Importers

[]

Distributors

[]

Sold at

[{"CompanyID":"","Name":"Custom Elevators sold the units to elevator contactors nationwide from 2003 through August 2022 for between $10,000 and $25,000, excluding installation costs charged by third party installation companies."}]

Products

[{"CategoryID":"","Description":"","Model":"","Name":"Residential elevators","NumberOfUnits":"","Type":""}]

UPCs

[]

Hazards

[{"HazardType":"","HazardTypeID":"","Name":"Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor."}]

Remedies

[{"Name":"Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request."}]

Injuries reported

[{"Name":"In July 2021, a 7-year-old child died in a vacation home in North Carolina after becoming entrapped in a residential elevator."}]

Description

This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.

Notice

https://www.cpsc.gov/Recalls/2022/Custom-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children-One-Death-Reported

Last published

2022-09-29T00:00:00

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

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