CPSC Consumer Product Recalls
AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard
- Recall number
- 25212
- Title
- AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard
- Recall date
- 2025-04-03T00:00:00
- Manufacturers
- [{"CompanyID":"","Name":"Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas"}]
- Made in
- [{"Country":"Mexico"}]
- Importers
- []
- Distributors
- []
- Sold at
- [{"CompanyID":"","Name":"AmesburyTruth to various window manufacturers or service parts providers nationwide from April 2024 through January 2025 for about $2."}]
- Products
- [{"CategoryID":"","Description":"","Model":"","Name":"Ashland 10-inch and 14-inch two-bar casement window hinge tracks","NumberOfUnits":"About 200,000","Type":""}]
- UPCs
- []
- Hazards
- [{"HazardType":"","HazardTypeID":"","Name":"The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers."}]
- Remedies
- [{"Name":"Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect."}]
- Injuries reported
- [{"Name":"The firm has received two reported incidents involving a window sliding arm becoming disengaged from the hinge tracks. No injuries have been reported."}]
- Description
- This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
- Notice
- https://www.cpsc.gov/Recalls/2025/AmesburyTruth-Recalls-Ashland-Casement-Window-Hinge-Tracks-Due-to-Impact-Injury-Hazard
- Last published
- 2025-04-03T00:00:00
Where this comes from
- Register
- CPSC Consumer Product Recalls
- Publisher
- U.S. Consumer Product Safety Commission
- File
- pages.json
- sha256
- 1b022dde64a0
- Size
- 7128028 bytes
- Published
- 2026-09-24
- Read
- 2026-09-29T07:51:23.679Z
- Refresh due
- 2026-10-06
The API provides machine readable access to publicly available recall information visible on cpsc.gov.
Cite as
CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24