Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Recall number

25109

Title

Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Recall date

2025-01-30T00:00:00

Manufacturers

[]

Made in

[{"Country":"Taiwan"}]

Importers

[{"CompanyID":"","Name":"Johnson Health Tech North America Inc. (\"JHTNA\"), of Cottage Grove, Wisconsin"}]

Distributors

[]

Sold at

[{"CompanyID":"","Name":"Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305."}]

Products

[{"CategoryID":"","Description":"","Model":"","Name":"Matrix-brand Training Cycles","NumberOfUnits":"About 12,885 (In addition, about 140 were sold in Canada)","Type":""}]

UPCs

[]

Hazards

[{"HazardType":"","HazardTypeID":"","Name":"The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider."}]

Remedies

[{"Name":"Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit."}]

Injuries reported

[{"Name":"The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported."}]

Description

This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001

Notice

https://www.cpsc.gov/Recalls/2025/Johnson-Health-Tech-North-America-Recalls-Matrix-Brand-Training-Cycles-Due-to-Fall-Hazard

Last published

2025-01-30T00:00:00

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

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