Skip to the content

CPSC Consumer Product Recalls

Razor Recalls Icon Electric Scooters Due to Fall Hazard

Recall number
24313
Title
Razor Recalls Icon Electric Scooters Due to Fall Hazard
Recall date
2024-07-25T00:00:00
Manufacturers
[{"CompanyID":"","Name":"Razor USA LLC, of Cerritos, Calif."}]
Made in
[{"Country":"China"}]
Importers
[{"CompanyID":"","Name":"Razor USA LLC, of Cerritos, Calif."}]
Distributors
[]
Sold at
[{"CompanyID":"","Name":"Target, Walmart, Best Buy, and other stores nationwide and online at Amazon.com, Walmart.com, Razor.com and other websites from September 2022 through March 2024 for about $600."}]
Products
[{"CategoryID":"","Description":"","Model":"","Name":"Razor Icon electric scooters","NumberOfUnits":"About 7,300","Type":""}]
UPCs
[]
Hazards
[{"HazardType":"","HazardTypeID":"","Name":"The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard."}]
Remedies
[{"Name":"Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws."}]
Injuries reported
[{"Name":"The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising."}]
Description
This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
Notice
https://www.cpsc.gov/Recalls/2024/Razor-Recalls-Icon-Electric-Scooters-Due-to-Fall-Hazard
Last published
2024-07-25T00:00:00

Where this comes from

Register
CPSC Consumer Product Recalls
Publisher
U.S. Consumer Product Safety Commission
File
pages.json
sha256
1b022dde64a0
Size
7128028 bytes
Published
2026-09-24
Read
2026-09-29T07:51:23.679Z
Refresh due
2026-10-06

The API provides machine readable access to publicly available recall information visible on cpsc.gov.

Cite as

CPSC Consumer Product Recalls (U.S. Consumer Product Safety Commission), pages.json, sha256 1b022dde64a0, published 2026-09-24

Search this register